German bureaucracy is not easy. We are here to help you!
We strongly recommend that you make an appointment at the Bürgeramt before your visit. If there is no free appointment on that day (which is the rule), you will be sent home. Registration is mandatory within 14 days after moving in.
There are three ways you can make an appointment at a Berlin Bürgeramt. Unfortunately all the options are only available in German.
We recommend the online appointment booking. We'll help you!
Book an appointment online (recommended)
The electronic appointment system offers you the possibility to make an appointment with a public authority online.
Berlin is growing at a rapid pace and with it the demands on the administration. Berlin's citizens' offices have been prepared for this challenge in terms of personnel. The aim is to achieve the goal of providing every customer with an appointment at the Bürgeramt within 14 days if required.
It is also worthwhile to check the calendar of appointments repeatedly for free dates. If the daily organisation in the Citizen's Offices allows it, new additional appointments are set up every day, which you can book for your concern – even at short notice.
In case of requests with a legal deadline (e.g. in case of registration/change of residence), the confirmation of the booked appointment is already considered as proof for the adherence to the deadline. You are not committing an administrative offence, even if your request is only processed at the Bürgeramt after the deadline has been exceeded.
Book an appointment by telephone
Bürgertelefon 115 – the central, telephone access to the Berlin administration
Simply dial 115 without area code from a Berlin landline or your mobile phone in the Berlin area. The Berlin 115 Service Center can now also be reached directly from outside Berlin by calling 030-115 (from the fixed network and from many mobile networks).
You can reach Bürgertelefon 115 Monday to Friday from 07:00 to 18:00 hours.
Book an appointment in person
We recommend that you book an appointment in advance online or by telephone and do not go to the Bürgerbüro without an appointment.
If today's online appointments are fully booked, this also applies to appointments at local residents' registration offices on site. In these cases, please switch to another citizens' office in the city or postpone your visit to another day.
The number of free capacities (still) available on the day of the appointment is naturally reduced more and more towards the end of opening hours. Therefore, it is possible that, depending on the number of visitors, a visit without an appointment may not be possible on the same day.
Should a visit to a citizens' office nevertheless be necessary urgently and without an appointment being made, the staff in all citizens' offices will in any case make a proposal for clarification of the respective concerns in a personal meeting.
In Berlin there are several citizens' offices per district. Choose the ones that suit you and then select “Termin buchen= Book appointment”. You will find detailed instructions below this text.
I don’t care about the location, I want the appointment as soon as possible
If you are urgently looking for an appointment, you can also search Berlin-wide for the next possible date.
Charlottenburg - Wilmersdorf
Book the next possible appointment in Charlottenburg – Wilmersdorf:
Bürgeramt Halemweg (Außenstelle)
Halemweg 18
13627 Berlin
Bürgeramt Heerstraße
Heerstr. 12
14052 Berlin
Bürgeramt Hohenzollerndamm
Hohenzollerndamm 177
10713 Berlin
Bürgeramt Wilmersdorfer Straße
Wilmersdorfer Straße 46
10627 Berlin
Friedrichshain - Kreuzberg
Book the next possible appointment in Friedrichshain – Kreuzberg
Bürgeramt 1 (Kreuzberg), Yorckstr.
Yorckstraße 4-11
10965 Berlin
Bürgeramt 3 (Friedrichshain), Frankfurter Allee
Frankfurter Allee 35/37
10247 Berlin
Lichtenberg
Book the next possible appointment in Lichtenberg
Bürgeramt 1 (Neu- Hohenschönhausen)
Egon-Erwin-Kisch-Straße 106
13059 Berlin
Bürgeramt 2 (Lichtenberg)
Normannenstr. 1 – 2
10367 Berlin
Bürgeramt 3 (Friedrichsfelde) Tierparkcenter
Otto-Schmirgal-Straße 7
10319 Berlin
Bürgeramt 4 (Alt- Hohenschönhausen)
Große-Leege-Straße 103
13055 Berlin
Marzahn - Hellersdorf
Book the next possible appointment in Marzahn – Hellersdorf
Bürgeramt Biesdorf – Center
Elsterwerdaer Platz 3
12683 Berlin
Bürgeramt Helle Mitte
Alice-Salomon-Platz 3
12627 Berlin
Bürgeramt Marzahner Promenade
Marzahner Promenade 11
12679 Berlin
Mitte
Book the next possible appointment in Mitte
Bürgeramt Rathaus Mitte
Karl-Marx-Allee 31
10178 Berlin
Bürgeramt Rathaus Tiergarten
Mathilde-Jacob-Platz 1
10551 Berlin
Bürgeramt Wedding
Osloer Str. 36
13359 Berlin
Neukölln
Book the next possible appointment in Neukölln
Bürgeramt Blaschkoallee, Neukölln
Blaschkoallee 32
12359 Berlin
Bürgeramt Rathaus Neukölln
Donaustr. 29
12043 Berlin
Bürgeramt Sonnenallee, Neukölln
Sonnenallee 107
12045 Berlin
Bürgeramt Zwickauer Damm, Neukölln
Zwickauer Damm 52
12353 Berlin
Pankow
Book the next possible appointment in Pankow
Bürgeramt Karow / Buch
Franz-Schmidt-Str. 8 – 10
13125 Berlin
Bürgeramt Pankow
Breite Str. 24A – 26
13187 Berlin
Bürgeramt Prenzlauer Berg
Fröbelstr. 17
10405 Berlin
Bürgeramt Weißensee
Berliner Allee 252 – 260
13088 Berlin
Reinickendorf
Book the next possible appointment in Reinickendorf
Bürgeramt Heiligensee
Ruppiner Chaussee 268
13503 Berlin
Bürgeramt Märkisches Viertel
Wilhelmsruher Damm 142C
13439 Berlin
Bürgeramt Rathaus Reinickendorf
Eichborndamm 215
13437 Berlin
Bürgeramt Reinickendorf-Ost
Teichstr. 65
13407 Berlin
Bürgeramt Tegel
Berliner Str. 35
13507 Berlin
Spandau
Book the next possible appointment in Spandau
Bürgeramt Spandau – Bürgeramt Rathaus Spandau
Carl-Schurz-Str. 2/6
13597 Berlin
Bürgeramt Spandau – Bürgerbüro Wasserstadt
Hugo-Cassirer-Str. 48
13587 Berlin
Steglitz-Zehlendorf
Book the next possible appointment in Steglitz-Zehlendorf
Bürgeramt Lankwitz
Gallwitzallee 87
12249 Berlin
Bürgeramt Steglitz
Schloßstraße 37
12163 Berlin
Bürgeramt Zehlendorf
Kirchstr. 1/3
14163 Berlin
Tempelhof-Schöneberg
Book the next possible appointment in Tempelhof-Schöneberg
Bürgeramt Lichtenrade
Briesingstrasse 6
12307 Berlin
Bürgeramt Schöneberg
John-F.-Kennedy-Platz –
10825 Berlin
Bürgeramt Tempelhof
Tempelhofer Damm 165
12099 Berlin
Treptow-Köpenick
Book the next possible appointment in Treptow-Köpenick
Bürgeramt I in Köpenick
Alt-Köpenick 21
12555 Berlin
Bürgeramt II in Schöneweide
Michael-Brückner-Str. 1
12439 Berlin
On the following pictures you will find instructions on how to book the appointment online.
To make the appointment as easy as possible for you, you will also receive an ebook in our registration package, in which we have translated the most important terms and sentences into German and English. With this list the appointment becomes a child's play. If you still have concerns, you can also authorize a third person to do the registration for you. The power of attorney is also included in our package.
