How we help
The Problem(s)
- What does ‘Anmeldung des Wohnsitzes’ (residence registration) mean?
- You do not know how to to register your German address / residence.
- You have moved to Germany permanently and forgotten to inform the authorities.
- The registration form is only available in German.
The SOLUTION
- Simply fill out the German registration form on this website in English.
- Receive instantly all necessary forms and documents. Follow our detailed instructions.
- Book an appointment at your responsible citizens office
- Get your residence registration confirmation.
Which steps are necessary to register your residence in Hamburg
German bureaucracy is not easy. We are here to help you!
Book an appointment at Bürgeramt in Hamburg
We strongly recommend that you make an appointment at the Bürgeramt before your visit. If there is no free appointment on that day (which is the rule), you will be sent home. Registration is mandatory within 14 days after moving in.
I. How to book an appointment at Hamburg Bürgeramt
There are three ways you can make an appointment at a Hamburg Bürgeramt. Unfortunately all the options are only available in German.
We recommend the online appointment booking. We’ll help you!
The electronic appointment system offers you the possibility to make an appointment with a public authority online.
Hamburg is growing at a rapid pace and with it the demands on the administration. Hamburg’s citizens’ offices have been prepared for this challenge in terms of personnel. The aim is to achieve the goal of providing every customer with an appointment at the Bürgeramt within 14 days if required.
It is also worthwhile to check the calendar of appointments repeatedly for free dates. If the daily organisation in the Citizen’s Offices allows it, new additional appointments are set up every day, which you can book for your concern – even at short notice.
In case of requests with a legal deadline (e.g. in case of registration/change of residence), the confirmation of the booked appointment is already considered as proof for the adherence to the deadline. You are not committing an administrative offence, even if your request is only processed at the Bürgeramt after the deadline has been exceeded.
Simply dial 040-115 without area code from a Hamburg landline or your mobile phone in the Hamburg area. The Hamburg 040-115 Service Center can now also be reached directly from outside Hamburg by calling 040-115 (from the fixed network and from many mobile networks).
You can reach Bürgertelefon 1040-115 Monday to Friday from 07:00 to 19:00 hours.
We recommend that you book an appointment in advance online or by telephone and do not go to the Bürgerbüro without an appointment.
If today’s online appointments are fully booked, this also applies to appointments at local residents’ registration offices on site. In these cases, please switch to another citizens’ office in the city or postpone your visit to another day.
The number of free capacities (still) available on the day of the appointment is naturally reduced more and more towards the end of opening hours. Therefore, it is possible that, depending on the number of visitors, a visit without an appointment may not be possible on the same day.
Should a visit to a citizens’ office nevertheless be necessary urgently and without an appointment being made, the staff in all citizens’ offices will in any case make a proposal for clarification of the respective concerns in a personal meeting.
II. Choose your Hamburg Kundenzentrum and book an appointment online
In Hamburg there are several citizens’ offices per district. Choose the ones that suit you and then select “Termin buchen= Book appointment”. You will find detailed instructions below this text.
Hamburg is currently converting its online appointment service. Not all customer centres have yet been integrated into the new system. This will happen gradually. We update our list regularly.
Bezirksamt Hamburg-Mitte
Book the next possible appointment in Bezirksamt Hamburg-Mitte
Book an appointment
Hamburg-Mitte
Caffamacherreihe 1-3
20355 Hamburg
Bezirksamt Hamburg-Nord
Book the next possible appointment in Bezirksamt Hamburg-Nord
Book an appointment
Hamburg-Nord
Lenhartzstraße 28
20249 Hamburg
Bezirksamt Harburg
Book the next possible appointment in Bezirksamt Harburg
Harburg
Harburger Rathausforum 3
21073 Hamburg
Bezirksamt Langenhorn
Book the next possible appointment in Langenhorn
Book an appointment
Langenhorn
Langenhorner Markt 7
22415 Hamburg
Bezirksamt Wilhelmsburg
Book the next possible appointment in Wilhelmsburg
Book an appointment
Wilhelmsburg
Mengestraße 19
21107 Hamburg
III. Step by step to the appointment (instructions)
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IV. Please bring the following documents with you:
To make the appointment as easy as possible for you, you will also receive an ebook in our registration package, in which we have translated the most important terms and sentences into German and English. With this list the appointment becomes a child’s play. If you still have concerns, you can also authorize a third person to do the registration for you. The power of attorney is also included in our package.