WHO WE ARE
Welcome to the SympatMe Family! We are more than just a brand; we are your trusted companion throughout your entire journey in Germany. Whether you’re planning to move to Germany, have just arrived, are currently living here, or even considering leaving in the future, rest assured, we’ve got you covered every step of the way.
Expat Services
At SympatMe, we firmly believe that language should never be a barrier to a fulfilling experience in a new country. Our mission is simple yet profound: to give foreigners in Germany the essential resources they need to conquer the bureaucratic maze and settle in with ease. We are committed to helping you embrace this new chapter in your life without unnecessary stress and uncertainty.
OUR PROJECTS
Moving to Germany with Expats.de
With Expats.de, you have the choice of doing your tasks yourself or calling on the expertise of professionals. Whether you prefer to take matters into your own hands or need assistance, we have it all for you.
Expats.de has been around for 8 years and has always supported professionals on their way to Germany. Recently, we have improved and completely redesigned the site and relaunched it in July 2023. We are proud to say that with the new site, we can offer an enhanced and modern user experience.
Our goal is to support people who move to Germany with all their hurdles. From applying for a visa and finding an apartment to applying for a social security number, opening a bank account, taking out health insurance and much more, we offer you comprehensive support during your stay in Germany.
Leaving Germany with Deregistration.de
The Deregistration.de website has been serving its users for several years. In 2022, we underwent a complete revamp and relaunched the platform in July 2022. Since then, we have experienced continuous growth in traffic. Our focus has been on providing new and enhanced services to assist individuals with all bureaucratic procedures involved in emigrating from Germany.
For our valued customers, we take care of essential tasks such as residence deregistration, contract cancellations (including health insurance, child benefits, and broadcasting fees), setting up mail forwarding, and registering vehicles, among other services. What sets us apart is our commitment to providing a seamless digital experience that is location-independent.
In 2022, we also launched a dedicated platform, Abmelden.de, catering to our German customers. This independent German platform offers the same comprehensive support in navigating bureaucratic hurdles.
Refund your pension with Fundsback.org
Did you know that some individuals who have worked in Germany and then leave the country are entitled to get their pension paid out before reaching retirement age? However, navigating through the highly bureaucratic and time-consuming procedures can be a challenge. This is where Fundsback.org comes to your aid.
In spring 2023, we proudly took over Fundsback.org to streamline and simplify this process for you. On our platform, you can effortlessly check the amount of pension you are eligible to receive and determine if you qualify for a refund. Our team, including an expert lawyer in this field, is here to provide full support in the application process, ensuring you receive the potentially generous sums you are owed.
Through thorough translation and automation, we have made this intricate process accessible to our English-speaking customers, empowering you to claim what rightfully belongs to you. Let Fundsback.org be your trusted ally in securing your pension payout efficiently and effectively.
OUR STORY
OUR MISSION: To make German bureaucracy as simple as possible!
How it began…
The seeds of our enterprise were sown in 2014, a time when many of our international friends were making their way to Germany. It was during our university days that my sister Yvonne and I realized the challenges faced by expats and immigrants when navigating German bureaucracy.
The catalyst for our project occurred when Chris, a friend from America, approached me for assistance in filling out official forms. As I delved into the intricacies of the paperwork, I was struck by the complexity and inherent language barriers within German bureaucracy. It became evident that our friends were encountering similar obstacles and seeking answers to recurring questions.
The crux of the issue lay in the fact that official forms and documents were predominantly available only in German, leaving non-native speakers at a significant disadvantage. While we appreciate the importance of learning German, we recognized the need to bridge the gap and provide a solution for those who were still grappling with the language.
… and the project developed
With this realization, my sister and I embarked on a mission to create a project that would empower expats and immigrants in Germany to navigate the intricacies of German bureaucracy in their own language. We began by translating the most crucial official documents and application forms into various languages. Initially, it was a modest endeavor driven by a genuine desire to help others, devoid of monetary motives. Our company Expat Services UG (haftungsbeschränkt) was founded.
Over time, our company grew, and we found ourselves forming a dedicated team of individuals who shared our passion for assisting people. We evolved from a humble side project into a full-fledged enterprise, extending our services and establishing our brand. The demand for our assistance continues to fuel our growth, as we strive to be the guiding light for those navigating the complexities of German bureaucracy.
With unwavering commitment and an expanding team, we are proud of our journey thus far. We remain dedicated to providing invaluable support to expats and immigrants in Germany, enabling them to overcome language barriers and confidently navigate the bureaucratic landscape. Our enterprise is a testament to the power of empathy, collaboration, and a genuine desire to make a difference in the lives of others.
OUR TEAM
Louisa
Anger
Content- & Partner Management, Web Design
Louisa is responsible for partner management and website design. She is also involved in content creation, including SEO strategies and website optimization.
Oliver
Frankfurth
Co-Founder of SympatMe & IT
Oliver is the co-founder of SympatMe. He is responsible for the smooth technical implementation on our websites, as well as for a holistic business strategy.
Alexia
Coville
Content Creation & Translation
Alexia is responsible for creating and refining the content on our websites. She is also responsible for the translation and further development of the website.
Therese
Gatterburg
Customer Success
Therese has always been passionate about helping others. She understands the importance of helpful services for internationals, especially for bureaucracy.
Marius
Erschel
IT, Data Archiev & Back office
Marius is responsible for all technical issues on our websites and ensures seamless data protection and archiving of sensitive data in the back office.
Julia
Paul
Customer Success Manager
Julia is responsible for administration within customer support to ensure efficient workflow and timely response for our customers.
OUR KEY NUMBERS
Daily visitors
Years of experience
Happy customers
Online
CONTACT US
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