How it works:
Questions or problems with our online form
You have made a mistake when you filled out the form of the voucher? No worries. Please contact our partner Tobias Aufenfehn: [email protected]
Or: Use your personal and secure message box in the Online Service Center
You can change your address with Pronova BKK as follows:
Things you can do:
You have filled out the voucher form on our website and sent it to our partner, but did not receive anything? Don’t worry. This should not happen, but if it does, it was probably a glitch, and you don’t have to submit the form another time (which takes time, right?). We will try to retrieve it and send it to you another time.
What you need to do
More information about Pronova BKK
Learn more about Pronova BKK
Around 640,000 insured persons throughout Germany put their trust in Pronova BKK for matters of health. This is because of the personal commitment and health competence of our employees in around 60 nationwide customer services – which amounts to many years of professional experience!
Pronova BKK belongs to the largest health insurance companies in Germany and is a modern service provider, with roots dating back to 1815. As such we are one of the oldest and most constant health care insurance companies in Germany.
Excellent companies like BASF, Bayer, Boehringer Ingelheim, Braun-Gillette, Continental, Ford, Georgsmarienhütte, Hapag Lloyd, Johnson Controls, Lanxess, Michelin or Vaillant employ many of our customers. The relationship between Pronova BKK and these companies is based on a trusting partnership.
Family health insurance: We are here for you
Our big plus for the most important thing in your life – free health and long-term care insurance coverage for your family. Unlike private health insurance for families, spouses or partners are also insured with your Pronova BKK without an additional premium. Whether same-sex partnerships or your patchwork family with adopted children and stepchildren: We are reliably there for you.
Requirements for all co-insured persons
In the case of family health insurance, the following applies to all dependents:
How do I apply for family insurance?
Download and fill out the Pronova BKK family health insurance application now. Then send it to us: [email protected]
Also included in the PDF is an information sheet that answers many more questions regarding family insurance.